Refund policy

Effective 16 October 2026.

14-day full refund, no questions asked

If LocalPix Pro is not for you, request a refund within 14 days of your first payment (monthly, yearly, or lifetime) and you will receive a full refund. No reason required.

How to request

Email contact@pixcut.app from the address you used at checkout, or use the Creem customer portal linked from your account page / payment receipt. Refunds are issued by Creem, our merchant of record, to the original payment method; timing depends on your bank.

After a refund

Pro access ends when the refund is processed. Free features keep working.

Renewals and cancellation

You can cancel a subscription at any time from the customer portal. Renewal payments after the first 14 days are not automatically refundable, but contact us — we handle reasonable requests generously.